Privacy Policy

Last updated: 04/08/2025

At DisasterGuard, we value your privacy and are committed to protecting any personal information you share with us. This policy explains how we collect, use, store, and protect your information when you engage with our services or visit our website.

We collect basic contact details such as your name, email address, phone number, organisation name, and any information you include in your enquiry or service request. In some cases, especially when preparing Personal Emergency Evacuation Plans (PEEPs) or continuity planning documents, we may collect limited personal or health-related details with your consent to ensure the advice we provide is accurate and person-centred.

This information is used only to respond to your enquiries, deliver requested services, and keep records of the work we complete. We do not use your information for marketing purposes unless you have specifically opted in. Your data is stored securely using password-protected systems, and only authorised personnel have access.

We do not share your information with third parties unless it is essential to deliver a service you have requested, such as coordinating with a Fire Safety Assessor, or if we are required to do so by law. If any other disclosure is needed, we will seek your permission first.

We take reasonable steps to protect your information from loss, misuse, or unauthorised access. If you believe any of the information we hold about you is incorrect or if you would like to access your details, you are welcome to contact us to request an update.

Our website may use basic analytics tools such as Google Analytics to understand how users navigate the site. This information is general and not personally identifiable.

If you have any questions about this policy or how your information is handled, please contact us at:

DisasterGuard
Email: contact@disasterguard.com.au
Phone: 0426 363 033